> For the complete documentation index, see [llms.txt](https://docs.vespr.xyz/vespr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vespr.xyz/vespr/user-guide/common-issues-and-solutions/swap/did-i-get-charged-for-a-swap-order-that-was-not-fulfilled.md).

# Did I get charged for a swap order that was not fulfilled?

When you place a swap order on Cardano, the amount you swap, plus the batcher fee and the deposit, moves from your wallet into the DEX's order **smart contract**. It stays there until the order is either **fulfilled** or **canceled**. The Cardano network fee and VESPR's service fee are paid when you place the order.

If your order is not fulfilled, the funds stay in the order contract, and the order stays pending until the price lets it fill or you **cancel** it. Cancelling returns the amount that hasn't been swapped, with its batcher fee and deposit, to your wallet. The network fees and the service fee are not refunded: see [Swap refunds explained](/vespr/user-guide/faq/swap/swap-refunds-explained.md).

Your order relies on the DEX's smart contract, which VESPR doesn't control. Please refer to the section below to understand why orders can get stuck in a pending state.

### Additional Help

* [How to check if there are pending swap orders 🔍](/vespr/user-guide/the-basics/swap/finding-open-orders.md)
* [Why orders can get stuck in a pending state ❓](/vespr/user-guide/faq/swap/why-is-my-swap-order-stuck-pending.md)
* [How to cancel a pending order 🚫](/vespr/user-guide/the-basics/swap/cancelling-a-swap-order.md)

If you still need further assistance, feel free to reach out to our support team!